Turn Every Customer Experience into a Growth Opportunity
Seranova AI automatically requests customer feedback. Positive experiences are prompted for a Google review instantly. At the same time, negative feedback is sent to you first, giving you the chance to resolve the issue and earn a better review.
- Seranova AI HVAC, Roofing, Plumbing, Home Services, Salons, Restaurants and Clinics.
- We are already integrated with Square POS and Jobber with more coming soon.
- What tools are you using today? We will integrate them for you.
- Join our waitlist and we will inform you as soon the integration with your tool is ready.
How Seranova Automates Your Review Flow
Ask ➜ Remind ➜ Check ➜ Publish Positives ➜ Fix Negatives (privately) ➜ Reply on Google Reviews.
Seranova AI automatically sends messages to the customer after a purchase/visit.
If no reply, a gentle nudge increases responses.
Are they happy or unhappy with the experience?
Issues are routed to your team (not public) first. Giving you a chance to satisfy the customer before they are asked to review.
Happy customers are guided to your Google Review page to leave one.
Additionally, our automated review replies give you more visibility on Google Maps.
Your Best Customers Never Leave Reviews
Start your 14-day free trial and explore how Seranova AI can increase your reviews and your business.
- Customers forget to leave reviews
- Techs forget to ask
- Email reminders fail - 20% open rate
- Negative reviews stay public
- Happy customers seldom leave a review
- Too many costly tools
- Low star ratings lower trust
- Owners are stressed and overworked
- Competitors outrank you on Google
- Review SMS automatically sent after every job/visit
- Automatic follow-up if no reply
- SMS message is the norm, with a 98% open rate
- Unhappy customers go to private feedback
- Happy customers are immediately asked for a Google Review
- One connected, affordable platform
- Auto replies increase your visibility on Google Maps
- AI handles admin effortlessly
- Reviews grow week after week
Everything You Need To Turn Reviews Into Revenue
From capturing feedback to publishing 5-star reviews, Seranova AI handles the heavy lifting while you concentrate on serving your customers better.
Seranova sends SMS review requests (with a 98% open rate) after every job, encouraging customers to respond quickly.
Happy reviews go public. Negative ones go to you for private follow-up.
Seranova helps you publish more five-star reviews to your Google profile.
Seranova automates review replies based on sentiment, increasing your profile visibility on Google Maps.
Why It Works
Customers in the HVAC, Roofing, Plumbing, Home Services, Salon, Restaurant, and Clinic Industries respond quickly to SMS because it is personal and straightforward.
SMS cuts through email clutter and has a significantly higher (98%) open and response rate.
A short text makes it easy for customers to tap, rate, and move on. No login. No forms. No friction.
Seranova sends messages right after the job/visit is closed/completed and catches customers at the perfect moment.
More reviews and replies indicate to Google that you are active. Your visibility improves, and business increases.
Getting Started Is Simple
Select a plan, sign up, and enter your business details. Takes only a few minutes.
Link Jobber/Square or choose manual job completion. Seranova follows your daily routine.
Seranova sends SMS messages after each job is completed. Your reviews grow automatically.
Find The Perfect Plan
You'll receive an email with your login after checkout. Manage your subscription anytime in the Customer Portal
Starter
For businesses just getting started.
- For light usage and small teams.
- Up to 100 SMS review requests/month
- One follow up
- Basic Routing
Pro
For growing Business
- Up to 300 SMS review requests/month
- Two follow-ups
- Routing
- Auto replies for positive reviews (30 replies per month)
Business
For large-volume businesses.
- All Pro features
- Up to 5 follow ups
- Auto replies for positive and negative reviews
- Done for you setup
Enterprise
Tailored solutions for multi-location and high-growth teams.
How else can we help you?
Not sure which plan to choose? Pro fits 80% of HVAC and service teams with 1–5 technicians.
Frequently Asked Questions
Still have questions? We've got answers.
Does Seranova work for HVAC and service teams?
Yes, Seranova works for HVAC, Roofing, Plumbing, Home Services, Salons, Restaurants, and Clinics.
How secure is Seranova?
We utilize industry-standard encryption for both in-transit and at-rest data. Access is role-based and audited.
Can I integrate my existing tools?
Yes, we integrate with Square, Jobber, and more. You can also import via CSV.
How quickly can I see results?
Most teams see more 5★ reviews within the first 2–3 weeks after setup.
Can this increase my Google ranking?
Yes. More reviews help you appear higher.
Can customers leave private feedback?
Yes.
Does Seranova auto-reply to public Google reviews?
Yes, in Pro and Business plans.
How fast can I set this up?
In minutes.
Do you offer customer support?
Email support is available for all plans, with priority support offered for Business plans.
Is there a free trial available?
Yes — start free and upgrade anytime. No credit card required.
What Teams Say
Real home-service teams using Seranova to turn happy customers into public reviews.
“Seranova helped us collect more reviews in one month than in the last year.”
“Simple, fast, works even when techs forget to ask.”
Not using Square POS or Jobber?
Join the waitlist below, and we’ll notify you as soon as your platform is integrated.