Reputation growth, executed on your terms
Upload your data. Send in bulk. Control what goes public. Integrations are rolling out by vertical.
- Works with or without integrations. Upload your export and trigger outreach in bulk.
- Integrated today with Square POS and Jobber.
- Planned integrations include ServiceTitan, Housecall Pro, and Clover.
- Join the waitlist by vertical. Tell us what system you use.
How Seranova Automates Your Review Flow
Ask ➜ Remind ➜ Check ➜ Publish Positives ➜ Fix Negatives (privately) ➜ Reply on Google Reviews.
Seranova AI automatically sends messages to the customer after a purchase/visit.
If no reply, a gentle nudge increases responses.
Are they happy or unhappy with the experience?
Issues are routed to your team (not public) first. Giving you a chance to satisfy the customer before they are asked to review.
Happy customers are guided to your Google Review page to leave one.
Additionally, our automated review replies give you more visibility on Google Maps.
Your Best Customers Never Leave Reviews
Start your 14-day free trial and see how a controlled workflow can grow your Google reviews.
- Customers forget to leave reviews
- Techs forget to ask
- Email reminders fail
- Negative reviews stay public
- Happy customers seldom leave a review
- Too many costly tools
- Low ratings lower trust
- Owners feel reactive
- Competitors outrank you on Google
- You trigger review outreach in bulk after upload or via integration
- Your workflow runs consistently without relying on memory
- SMS reaches customers where they respond
- Unhappy customers route to private feedback first
- Happy customers get a clear Google review prompt
- One connected workflow for feedback and reviews
- A protected rating builds confidence for new buyers
- You get a repeatable review workflow you control
- High quality reviews compound over time
A review workflow your team can run in minutes
Seranova helps you collect feedback, route issues privately, and grow high quality Google reviews. You stay in control whether you use integrations or uploads.
Upload your visit or job export and trigger outreach in one action. Integrations reduce steps, they are not required.
Happy responses can be prompted for a Google review. Frustrated responses route privately so you can fix issues first.
Keep your public presence stable by handling issues before they turn into public damage.
More high quality reviews helps you rank better on Google Maps and convert more calls.
Seranova does not require direct system integrations to deliver results. You can upload visit or job data securely and trigger review outreach in bulk. Native integrations are rolling out to reduce steps, not to make the system usable.
Why It Works
Customers in the HVAC, Roofing, Plumbing, Home Services, Salon, Restaurant, and Clinic Industries respond quickly to SMS because it is personal and straightforward.
SMS cuts through email clutter and has a significantly higher (98%) open and response rate.
A short text makes it easy for customers to tap, rate, and move on. No login. No forms. No friction.
Seranova sends messages right after the job/visit is closed/completed and catches customers at the perfect moment.
More reviews and replies indicate to Google that you are active. Your visibility improves, and business increases.
Getting Started Is Simple
Select a plan, sign up, and enter your business details. Takes only a few minutes.
Use Square or Jobber, or upload an export from any system. Integrations reduce steps, they are not required.
Upload your data and send review requests in one action. Sentiment routing helps keep issues private before they reach Google.
Find The Perfect Plan
You'll receive an email with your login after checkout. Manage your subscription anytime in the Customer Portal
Healthcare plans are priced differently due to HIPAA compliance requirements and support scope.
Starter
For businesses just getting started.
- For light usage and small teams.
- Up to 100 SMS review requests/month
- One follow up
- Basic Routing
Pro
For growing Business
- Up to 300 SMS review requests/month
- Two follow-ups
- Routing
- Auto replies for positive reviews (30 replies per month)
Business
For large-volume businesses.
- All Pro features
- Up to 5 follow ups
- Auto replies for positive and negative reviews
- Done for you setup
Enterprise
Tailored solutions for multi-location and high-growth teams.
How else can we help you?
Not sure which plan to choose? Pro fits most local service teams.
Healthcare pricing is different due to HIPAA compliance requirements and support scope. Use the Healthcare page for details.
Frequently Asked Questions
Still have questions? We've got answers.
Does Seranova work for my industry?
Yes. Seranova is used across home services, salons, restaurants, and clinics. Each vertical has a tailored workflow page.
Does Seranova require integrations?
No. Integrations reduce steps, they are not required. You can upload an export from your current system and trigger outreach in bulk.
Which systems do you support today?
Square POS and Jobber are supported today. ServiceTitan, Housecall Pro, and Clover are planned. You can still run Seranova with uploads in the meantime.
How secure is Seranova?
We use encryption in transit and at rest. Access is role-based and audited.
Is Seranova HIPAA compliant?
We are actively progressing through HIPAA compliance. Current healthcare users operate with secure uploads and controlled outreach while compliance work is finalized.
How quickly can I see results?
Many teams see more high quality reviews within the first 2–3 weeks after setup, depending on volume and consistency of outreach.
Can customers leave private feedback?
Yes. Negative sentiment can be routed privately so you can resolve issues before they become public reviews.
Does Seranova auto-reply to public Google reviews?
Yes, in Pro and Business plans.
Do you offer customer support?
Email support is available for all plans. Priority support is offered on Business plans.
Is there a free trial available?
Yes. Start free and upgrade anytime. No credit card required.
What Teams Say
Real home-service teams using Seranova to turn happy customers into public reviews.
“Seranova helped us collect more reviews in one month than in the last year.”
“Simple, fast, works even when techs forget to ask.”
Early access for upcoming integrations
Integrations are rolling out by vertical. Join the waitlist and tell us what system you use.